Do you have a question?

That’s quite alright, we are here to help. Check our faq-sections or directly get in touch with one of our customer success managers via the chat plug-in.

hi!sharethat for influencers

::: Registration :::

How do I register?

Click here: https://influencers.hisharethat.com/auth/register and go through the registration process.

Is there a risk of getting hacked when linking my Social Media account?

No. There is no risk of getting hacked. You are only linking your account and don’t have to share your login info with us, therefore there is no risk for you.

How long does it take for my profile to be unlocked?

Before unlocking your account and giving you access to the platform we need to confirm that your content meets our platform guidelines. It takes us up to 48hours to review your account. Most of the time your account will be unlocked quicker than that. You will be notified via email.

Why can I only link Instagram and Youtube?

Most of the current campaigns on hi!sharethat are focused on Instagram and YouTube. Therefore your main channel should either be Instagram or Youtube. However we are working on a more diverse campaign portfolio and will soon also offer campaigns for Facebook, Twitter and Twitch and then also linking for these Social Media networks. You can of course use your Tracking Link in posts on other Social Media channels as well. The coins earned through this will still be counted.

Am I allowed to run campaigns outside of the platform or am I exclusively tied to the platform once I register?

By registering on hi!sharethat you are not tied to the platform exclusively. You can run as many or as little campaigns on the platform as you want. You can also run campaigns outside of the platform. Just keep in mind that you are not allowed to run campaigns outside the platform with advertisers that you’ve worked with on hi!sharethat within a period of 3 months after you finished a campaign via hi!sharethat for this advertiser.

Why do I have to link my Social Media Account?

One of the requirements of hi!sharethat is a minimum of 3.000 followers on Instagram or YouTube. In order for us to confirm this, it is important that one of these channels (preferrably your main channel) is linked to your hi!sharethat profile. Furthermore we have to review if your content meets our platform guidelines.

Do I have to link my Social Media Account?

Yes. To confirm that your Social Media Account meets our platform guidelines our team has to review your account before you get access to the platform. Therefore linking your account is mandatory.

Why do my parents have to confirm my registration (for users under 18)?

You will be earning money with the campaigns on hi!sharethat and since you are underage and legally not allowed to run your own business, we need the permission of your legal guardian.

Do I have to sign a contract?

hi!sharethat is an influencer marketing plattform connecting advertisers and influencers in different campaigns. By registering on the platform you agree to the terms and guidlines of our platform. There is no additional contract to sign.

::: Start a Campaign :::

Which campaign should I select?

1. Choose an app that suits the interests of your audience. Look at who is visiting your social media account. Who is commenting, who is interacting with your stories? What do they like? What are there interests?

2. Try to figure out what kind of campaigns your audience could be interested in and what kind of campaign fits your social media account.

3. Where are your followers from? Pick a campaign that is available in the location of your followers.

How do I use the filters in the campaign dashboard?

How do I use the filters in the campaign dashboard? Filters give you the option to define your campaign search. If you want to see CPI based campaigns only, you can filter for payment models and choose CPI.

What’s a tracking link?

With your individual tracking link we can make sure that all the actions your followers take that are rewarded with coins are counted towards your account in order for you to receive the coins.

Why do I have to use a tracking link?

hi!sharethat is a performance-based marketing platform. In order to track the performance of all campaigns individually we use tracking links for each Influencer for every campaign to track exactly how many Installs, Clicks or other Actions are generated from a specific link.

Our transparent system gives deep performance insightsand helps Influencers to get to know their target group and optimize their content. And it also gives advertisers the opportunity to see right away where their media spend is being used and how valuable the investment was.

Can I promote products/campaigns without being registered to the platform?

No you can’t promote any of our campaigns without being registered, because without an account on hi!sharethat you won’t be able to generate your individual tracking link that’s being used to track Installs/Clicks/etc and to count your earned coins.

Where can I find the briefing?

The briefing can be found in the campaign description.

How do I share the link on Instagram?

Copy the link. If you want to post in your story use the Swipe- up option to add the link and make sure you tell followers to swipe up.
If you don’t have the necessary 10.000 followers for access to the Swipe-up option you can also add the link to your profile description. You have to make sure to tell followers about the link in your profile description.

How do I share a link on YouTube?

If you want to promote a campaign on YouTube use your individual tracking link and post it in the upper section of your description text and tell your viewers in the video where they can find the tracking link.

What does it mean, when a campaign is paused?

When a campaign is paused, this means the campaign is not live anymore and tracking links are deactivated. We inform all users via email if a campaign that you previously promoted is being paused.
This does not effect your earnings. You don’t lose any coins, but you also don’t gain new coins. If users click on the deactivated tracking link they will be redirected. You won‘t earn any coins from this.

What type of campaigns are available?

hi!sharethat has public and VIP campaigns.

Public campaigns are available for everyone who is registered on hi!sharethat. Usually you can start these campaigns right away with no further evaluation of the content. Click on “Join” and generate your individual tracking link.

VIP campaigns are visible for everyone, however these campaigns are marked with a lock and if your interested you will have to apply for these campaigns. Submit your content idea and a short text and we will evaluate your application. For some VIP campaigns the community management team directly contacts Influencers that suit the product.

How do I start a campaign?

To start promoting one of our public campaigns you just need to click “Join”, generate your Tracking link and post you content with the link on your social media account.

How do I generate my personal tracking link?

When you join a campaign you will see an option to generate your tracking link. This is your individual link that should be used whenever you post.

What happens if I don’t use the tracking link?

If you don’t use the tracking link, we won’t be able to track Installs, Clicks and other Actions for your campaign, which means that you will not earn any coins.

Why do I have to apply for some campaigns?

Applying for campaigns is only mandatory for VIP campaigns. These campaigns require us to review your content and check if it is aligned with the advertisers guidelines.

Which content should I create?

Depends on what kind of campaign it is and which social media channel you are using to promote the campaign. Best performing content is content where you can add a tracking link. Therefore Instagram stories usually work best with the Swipe up option. But you can also add the link to the description text in a YouTube video.

How do I share a link on Facebook?

Currently we do not offer linking of your Facebook page or profile. However if Facebook is your secondary social media channel you can still use your tracking link to promote a campaign. Just post a status, image or video and add the link to the description or CTA.

What are the country flags in the campaign dashboard for?

The flags indicate which country the campaign is open to.
This does not mean that it’s mandatory for you to be located in this country. Your main audience needs to be located in this country though. And we only count Installs/Clicks/etc from the country that’s shown in the campaign.

Why haven’t I received any coins? My followers installed the app, but there are no coins in my account.

There are a few reasons why this may be happening:

1. Your followers downloaded the app, but did not open it.
To receive Coins your followers need to install the app AND open it at least once.

2. Your followers are not located in the country where we promote the app.
Some apps are available in different countries. But if the campaign is for specific countries only, we only counts Installs from these countries.

3. Your followers use a different operating system.
There are some campaigns that are iOS only. For these we don’t count Installs from Android devices.

4. Sometimes coins take a bit to appear in your account.
Usually it only takes a few minutes for your coins to appear. But sometimes when we have many campaigns it may take a bit longer.

::: Payment :::

When do I get paid?

The payment process is triggered automatically every 1st of the month when
a) the invoice information has been filled in correctly
b) there is at least 50 euros in your current account balance.

Your money will always be transferred to your PayPal or bank account on the 15th of the following month. At the same time, we will additionally send you an invoice for your accounting. So if you have earned €100 in August, that amount will be paid out on September 15th.

Can I also enter my PayPal account for the payment?

Yes, you can.

Until when do I have to enter my account details?

In order to get paid on the 15th of the following month, you have to enter your account details by the 30th of the previous month at the latest.

What are Coins?

Coins are the payment method on hi!sharethat. With every campaign you will receive a certain number of coins per install/ view/ click/ purchase.

How long will coins be saved in my account?

Coins can be saved in your account up to 18 months.

How does CPI-based payment work?

CPI means cost per install. This means that you will be paid for each install that was made via your individual tracking link.

For CPI campaigns, a price per install is set already in advance. Your credit will be calculated based on this price during the campaigns.

For example, if the price is $ 1.50 (150 coins) per instal, you will receive $ 150 for 100 installs.

How do I get paid?

It depends on the payment you chose. You can choose between wire transfer or PayPal.

Where do I provide my account details?

To enter your account details, you have to go to `My Profile’ (top right) under ‘Billing and Payment information’ and enter your details.

What happens if I forget to enter my account details?

If you do not enter your account details by the 30th of the previous month, your payment will be postponed to the next month. Your credit will remain stored in the system though.

How much is a coin worth?

100 Coins correspond to $1. So if a campaign is worth 200 Coins, it means that you will get $2 per action. We will transfer your credit to you when you reach the minimum of $50 or more, i.e. 5000 Coins.

Where can I see how many I have received?

You can find an overview of your earned coins that have not been paid out under ‘Payment overview’

Do I have to write an invoice?

No, you do not have to write an invoice.

In order to get paid, all you have to do is enter your account information in your profile under Billing and Payment Information.

If you have done this, you will be paid on time on the 15th of the following month if you have made more than $ 50.

::: Tips for a successful campaign :::

Why shouldn’t I mention the name of the product?

It is very important that your followers use your individual tracking link to download the app or buy the product. Only then we can assign your earned coins to your account. If you mention the name of the app in advance, it may happen that your followers go to the (app) store themselves and download the app. Unfortunately, this will not be counted via your tracking link.

How can I be sure that my followers are using the link and not going straight to the store?

→ Make sure that you do not mention the product neither in writing in a text banner nor in particular in a video

→ Avoid tagging the product / company / brand

→ Actively address your follower with a strong call-to-action (CTA) message to download the app via your link. “E.g.: You can go directly to the app via the link”

→ Put the link in your stories several times and not just at the beginning and end

How can I make my followers aware of the link in the description text?

If you promote the product in your story, you can easily insert the link using the swipe-up function if you have more than 10,000 followers. Draw attention to the link by using text banners and gifs.

If you do not have access to the swipe-up function or advertise the product in a post, you can enter the link in the account description to your bio and draw attention in the caption or story.

If you want the ad to be visible on your account for a longer period of time, you can create a story highlight in addition to the post with the videos that you created previously for your story with the swipe-up link.

::: Rules on hi!sharethat :::

What am I not allowed to do? DONT’S

Just like on any other platform, there are few rules on hi!sharethat that you should follow. Please always try to adhere to them, otherwise you can be blocked on the platform if you do not take them into account, which also leads to your coin balance being set to zero.

1. You can try the link on your mobile phone, but we do not count any installs or other actions that come from your own device. You will not receive any coins for this.

2. Please never promise a reward to your audience for downloading or installing your app campaign and please do not claim to give your earned income to charity.

3. Do not promote the app or product with false claims. Stick to the briefing and always contact us with any questions.

4. Do not register with multiple accounts, otherwise we may block you on the platform.

::: Account :::

I cannot connect my social media account, what can I do?

First, make sure you are not logged into the desired account in the browser and then try again. If it still does not work, contact our team and send a screenshot of the problem. Hopefully we can help as soon as possible.

Where can I change my profile information?

You can edit all of your entered data in your profile settings (top right).

How can I delete my account?

In your profile settings you will find the link to delete your account at the bottom.

Contact us!